Skip to main content

Complementary service · Quotation required

WhatsApp Business automation

Structure inbound WhatsApp enquiries within the real constraints of the app and approved APIs.

On request

When is this service useful?

Messages arrive, but data capture, ownership and follow-up are not organized.

What we can deliver

  • Map the journey from first message to handover
  • Define needed details and approved response rules
  • Choose app features, integrations or APIs only where justified
  • Prototype qualification and human escalation under agreed scope
  • Test scenarios without unauthorized real outreach

Our approach

  1. 01

    Understand the real need

  2. 02

    Agree scope, timelines and cost

  3. 03

    Deliver and test with your approval

What we need from you

  • Anonymized enquiry examples and handling rules
  • Approved number access, permissions and consent

What needs separate agreement

  • Autonomous agents and WhatsApp API are not included by default
  • Meta, provider and hosting fees are separate

How to measure usefulness

  • Correctly captured and routed enquiries
  • Response timing and human handoff rate

The examples describe potential work, not capabilities provided without an approved quote.

Frequently asked questions

How much does this service cost?

Pricing depends on scope, access, workload and approvals. We provide a quotation before any commitment; no fixed fee is approved for this service.

Is this included in the Digital Presence Pack?

The 7 490 DH excluding VAT Digital Presence Pack covers a defined one-time launch. Ongoing services and custom capabilities are assessed and priced separately.

What results are guaranteed?

We agree on testable deliverables and acceptance criteria. Traffic, enquiries and sales are not guaranteed.